Omitrex Logo
Omitrex Logo

How We Work

One Team Across Design, Engineering And Growth

Most agencies present their services as six separate products. In practice the work rarely divides that cleanly. A website that fails to generate enquiries might need better copy, a faster build, a clearer brand position or a different traffic source — and diagnosing which is actually the problem is worth more than any single deliverable.

Omitrex is structured around that. Design, development, marketing and automation sit in one team, so the recommendation is made against your commercial goal rather than against whichever department needs billable hours. We work with startups, SMEs and established companies across the UK, on everything from a single landing page to a multi-phase operational platform.

What stays constant regardless of service is the commercial arrangement: a written scope, a fixed quote, a named point of contact, full ownership of everything produced, and no long lock-in contracts. Those terms exist because the most common complaint we hear about previous suppliers is not the quality of the work — it is the lack of clarity around it.

What Applies To Every Engagement

Diagnosis before delivery

We work out which problem is costing you money before recommending which service solves it.

One team, one contact

Design, engineering and marketing under one roof, with a named lead who knows your project.

Fixed scope, fixed quote

A written specification and price agreed before work begins, with changes priced openly.

You own everything

Code, designs, accounts, domains and data transfer to you. Nothing is held back.

Why Choose Omitrex

What Working With Us Is Like

Straight answers, including inconvenient ones

If the budget will not achieve the goal or the timeline is unrealistic, you hear it in the first conversation rather than the third invoice.

Measured against something

Every engagement has success criteria agreed at the start, so the review at the end is a comparison rather than a matter of opinion.

We stay after launch

Post-launch support is included on every project, with retained arrangements available on rolling monthly terms.

Our Process

From First Conversation To Ongoing Partnership

01

First conversation

30–45 minutes

A straightforward discussion about what is not working and what you need to achieve, with an honest view on feasibility and budget.

Your goal, budget and timeline
A clear recommendation on next steps
02

Discovery & proposal

1–2 weeks

Where the problem is unclear we audit properly, then send a written scope covering what is included, what it costs and when it lands.

Audit, baseline metrics and findings
Fixed price against a written scope
03

Design & build

Varies by service

Strategy and design approved before build begins, then delivery in short cycles with staging access and weekly updates throughout.

Designs and specifications signed off
Weekly progress and staging access
04

Launch & support

Ongoing

A controlled launch, full transfer of ownership, training for your team, then a review against the baseline recorded at the start.

All accounts and assets transferred
Included support and optional retainer

Explore Our Services

Six Services, One Accountable Team

Services FAQs

Questions We Are Asked Before Starting

Which service does my business actually need?

That depends on where the problem sits, and it is often not where it appears. Falling enquiries can be a traffic, conversion, positioning or speed problem. We offer a free diagnostic conversation so the recommendation is based on evidence rather than on what we would like to sell.

How much do your services cost?

Website projects start from £199 for a starter site and scale with complexity, while software, app and marketing engagements are quoted after a scoping conversation. Every engagement is a fixed quote against a written scope, so you know the price before committing.

Do you work with businesses outside London?

Yes. Omitrex works with clients across the whole of the United Kingdom. Most projects run remotely with video calls, shared staging environments and weekly written updates, and we meet in person where it genuinely helps.

Do you offer ongoing support after launch?

Every project includes a post-launch support period as standard — thirty days on websites, sixty on apps and AI systems, ninety on custom software. Beyond that, retained support and development are available on rolling monthly terms with defined response times.

Who owns the work once the project is finished?

You do, without exception. Source code, design files, domains, hosting, ad accounts and analytics all transfer to you on completion. We do not retain assets as leverage or use proprietary systems that make moving to another supplier difficult.

Free consultation — no obligation

Tell us what is not working

A short conversation is usually enough for us to tell you where the problem sits and what we would tackle first. If we are not the right people for it, we will say so.

An honest diagnosis before any proposal
A fixed quote against a written scope
Complete ownership of everything we produce